FAQs

Frequently Asked Questions

What is Tropical Fruits?

Tropical Fruits is an online store that offers a variety of fresh, high-quality tropical fruits sourced from the best farms.

Where do you source your fruits from?

We source our fruits from trusted local and international farms to ensure the freshest and most authentic tropical flavors.

Do you offer home delivery?

Yes, we offer home delivery across Canada. Delivery times may vary depending on your location.

How can I place an order?

You can place an order directly on our website https://tropicalfruits.ca/. Simply browse our products, add them to your cart, and proceed to checkout.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment methods.

Do you offer wholesale or bulk purchases?

Yes! If you’re interested in bulk purchases, please contact us for special pricing and availability.

Can I customize my fruit box?

Yes, we offer customizable fruit boxes. You can select your favorite fruits and create a personalized order.

How do you ensure the freshness of the fruits?

We carefully pack and ship our fruits in temperature-controlled packaging to maintain their freshness and quality.

What should I do if I receive a damaged or spoiled fruit?

If you receive a damaged or spoiled fruit, please contact our customer support team within 24 hours, and we will assist you with a replacement or refund.

Do you have organic fruit options?

Yes, we offer a selection of organic tropical fruits. Look for the “Organic” label on our product listings.

How long does delivery take?

Delivery times vary depending on your location, but typically, orders are delivered within 2-5 business days.

Do you offer subscription boxes?

Yes! We offer subscription-based fruit boxes where you can receive fresh tropical fruits on a weekly or monthly basis.

Can I send fruits as a gift?

Absolutely! We offer gift packaging and personalized messages for special occasions.

Do you ship outside Canada?

Currently, we only deliver within Canada. However, we are working on expanding our shipping options.

How can I contact customer support?

You can reach our customer support team via email at sales@tropicalfruits.ca or through our contact page on the website.